Privacy policy
cleng (hereinafter referred to as the ``Company''), on the website managed and operated by the Company (hereinafter referred to as the ``Company Site''), has adopted this privacy policy (hereinafter referred to as ``the Company'') based on the purpose of the Personal Information Protection Act. We will handle the personal information of customers who use our website (hereinafter referred to as "customers") in accordance with this Privacy Policy.
· 1. Acquisition and use of personal information We will obtain your personal information by lawful and fair means, and will not obtain it by illegal means. In addition, we will clarify the purpose of use to our customers and will not use personal information beyond the scope necessary to achieve the purpose of use stated in Section 2, unless we have the customer's consent or are permitted by law. .
· 2. Purposes of use of personal information Our company will use personal information (excluding personal numbers and specific personal information) for the following purposes. (1) We use your personal information for order management, individual response, aggregation, order confirmation, purchase support, etc. necessary for the operation of our website. In addition, we will disclose your personal information necessary for operations to subcontractors necessary for the operation of our site. In this case, personal information, including personal information, will not be disclosed to anyone other than the subcontractor with whom we have concluded a confidentiality agreement. (2) We use the customer's name, address, telephone number, and other contact information to ship the product to the customer and request payment, and provide the necessary information to the warehouse/transport company responsible for shipping the product and requesting payment. will be disclosed to. In addition, we will use payment information such as credit card number that you specify in connection with billing. (3) In order to contact or confirm the details of your order, delivery method, etc., please provide us with your contact information such as your name, address, telephone number, and e-mail address, as well as the type and quantity of the products you have ordered. We will use information such as the billed amount (4) In order to inform customers about campaigns, products and services provided by Mash Group (*described in Section 5), we will use information such as usage history, customer's name, We use contact information such as address, phone number, and e-mail address. (5) In order to improve Mash Group's services, we will use opinions received from customers, survey results, usage history, etc. (6) We will use your contact information such as your name, address, telephone number, and e-mail address to respond to your requests and inquiries. If we require a response from each subcontractor, we will disclose the details of your inquiry and contact information to the subcontractor. (7) We will carry out joint use as described in Section 5.
· 3. Management of personal information We carefully manage the personal information provided by our customers and take necessary measures to prevent unauthorized access to personal information, loss, destruction, falsification, leakage, etc. of personal information. We will strive to take safety measures. We outsource some of our system management work. Subcontractors are obligated to maintain the confidentiality of personal information and are prohibited from using the information for any other purpose. We will also strive to supervise subcontractor companies to ensure that appropriate safety management measures are taken.
· 4. Compliance with related laws and regulations We comply with laws and regulations related to personal information protection and the guidelines of organizations to which we are a member.
· 5. Regarding joint use of personal data Our company will jointly use personal data as follows. (1) Personal data to be jointly used: Membership registration information (registration site, customer category, name, gender, date of birth, email address, mailing address, telephone number, whether or not you wish to subscribe to the email magazine, membership rank, membership registration date) and Purchase information
· 6. Procedures for managing and disclosing your personal data and filing complaints We will endeavor to keep your personal data accurate and up-to-date to the extent necessary to achieve the above purpose of use. . If the customer (1) requests disclosure of the customer's personal data (in addition to personal data, disclosure requests include records provided by third parties), requests for correction, addition, or deletion, and notification of purpose of use; If a request is made or a complaint is filed against the Company, (2) the reason is that the information is being handled beyond the scope of the purpose of use announced in advance, or the information was collected by deception or other fraudulent means; , because there is a risk that rights or legitimate interests may be harmed by the handling of personal data, or because our company is providing personal data to a third party in violation of laws and regulations. If you are requested to suspend the use (including suspension of provision to third parties; the same shall apply hereinafter) or delete the information based on the above, please contact the inquiry desk listed in [Contact information] below. After confirming your identity, we will take the necessary steps as soon as possible within reason. The Company will use the personal information of the contact person obtained when receiving such contact only for the purpose of identifying the contact person and taking the necessary response.
· 7. Regarding provision of personal data to third parties Our company will not disclose personal data to third parties without the consent of the customer. However, this does not apply in the following cases. Our company provides personal data to third parties as follows. (1) When there is a request from a public institution such as a court or police based on laws and regulations (2) When there are special provisions in laws and regulations (3) When there is a risk of harming the life, body, or property of the customer or a third party (4) When it is necessary to protect or defend our rights, property, or services from actions that violate the law or our terms of use and precautions, and we must obtain the consent of the individual .
· 8. Regarding the provision of personal information to third parties It is assumed that the Company may acquire personal information as personal data without obtaining the consent of the customer, except as required by law. It will not be disclosed or provided to third parties.
· 9. Appropriate management and security of personal data Our company manages personal data appropriately and strictly as follows. (Establishment of basic policy) In order to ensure proper handling of personal data, our company has established a basic policy regarding compliance with related laws and guidelines. (Establishment of regulations regarding the handling of personal data) Our company has established personal information handling regulations regarding handling methods, persons in charge and their duties, etc. for each stage of acquisition, use, storage, provision, deletion/disposal, etc. doing. (Technical security control measures) Our company takes information security measures to prevent unauthorized access to personal data, loss, destruction, falsification, and leakage of personal data, regularly audits their effectiveness, and continuously improves them. To do. (Organizational Security Management Measures/Personal Security Management Measures) Our company will appoint a manager in each department that handles personal data, establish a system to appropriately manage personal data, etc., and ensure that our personal information handling regulations are communicated to all executives and employees. We will make our employees aware of this policy and strive to ensure thorough compliance. (Physical security control measures) Our company will take measures to prevent the theft or loss of equipment, electronic media, documents, etc. that handle personal data, and will take measures to prevent theft or loss of equipment, electronic media, etc. that handle personal data, and will When carrying items, measures are taken to ensure that personal data is not easily revealed.
· 10. Continuous improvement of personal information protection system and review of privacy policy We will conduct regular audits of our personal information protection system. In addition, we will strive to understand changes in our business content, social conditions, and advances in information systems, and to continuously review and improve our personal information protection system, including this privacy policy.